Performance Reports
Performance Reports for the Selling Partner Reports API.
Flat File Feedback Report
reportType Value: GET_SELLER_FEEDBACK_DATA
Role: Selling Partner Insights, Amazon Fulfillment
Availability: Sellers
Requested/scheduled: This report can only be requested.
Report output type: Tab-delimited flat file
Contains negative and neutral feedback (one to three stars) from buyers who rated the seller's performance.
Select to expand list of report attributes.
Date
Rating
Comments
Your Response
Order ID
Rater Email
XML Customer Metrics Report
reportType Value: GET_V1_SELLER_PERFORMANCE_REPORT
Role: Selling Partner Insights
Availability: Sellers
Requested/scheduled: This report can only be requested.
Report output type: XML
Contains select, individual performance metrics data from the Seller Central dashboard.
Select to expand list of report attributes.
performanceChecklist
orderDefectRate
orderDefectMetrics
timeFrame
orderCancellationRate
lateShipmentRate
policyViolation
onTimeDelivery
onTimeDelivery
validTrackingRate
contactResponseTime
returnDissatisfactionRate
customerServiceDissatisfactionRate
productAuthenticityStatus
productSafetyStatus listingPolicyStatus
intellectualPropertyStatus
orderCount
orderWithDefects
negativeFeedbacks
a_z_claims
chargebacks
customerExperience
customerExperienceMetrics
lateShipment
preFulfillmentCancellation
refunds
buyerSellerContactResponseTimeMetrics
averageResponseTimeInHours
responseUnder24Hours
responseTimeGreaterThan24Hours
noResponseForContactsOlderThan24Hours
Seller Performance Report
reportType Value: GET_V2_SELLER_PERFORMANCE_REPORT
Role: Selling Partner Insights
Availability: Sellers
Requested/scheduled: This report can only be requested.
Contains the individual performance metrics data from the Seller Central Account Health dashboard.
Select to expand list of report attributes.
accountStatuses
marketplaceId
status
performanceMetrics
lateShipmentRate
reportingDateRange
reportingDateFrom
reportingDateTo
status
targetValue
targetCondition
orderCount
lateShipmentCount
rate
invoiceDefectRate
reportingDateRange
reportingDateFrom
reportingDateTo
status
targetValue
targetCondition
invoiceDefect
status
count
missingInvoice
status
count
lateInvoice
status
count
orderCount
rate
orderDefectRate
afn
reportingDateRange
reportingDateFrom
reportingDateTo
status
targetValue
targetCondition
orderWithDefects
status
count
claims
status
count
chargebacks
status
count
negativeFeedback
status
count
negativeFeedback
status
count
orderCount
rate
fulfillmentType
mfn
orderWithDefects
status
count
claims
status
count
chargebacks
status
count
negativeFeedback
status
count
negativeFeedback
status
count
orderCount
rate
fulfillmentType
onTimeDeliveryRate
reportingDateRange
reportingDateFrom
reportingDateTo
status
targetValue
targetCondition
shipmentCountWithValidTracking
onTimeDeliveryCount
rate
validTrackingRate
reportingDateRange
reportingDateFrom
reportingDateTo
status
targetValue
targetCondition
shipmentCount
validTrackingCount
rate
preFulfillmentCancellationRate
reportingDateRange
reportingDateFrom
reportingDateTo
status
targetValue
targetCondition
orderCount
cancellationCount
rate
warningStates
accountHealthRating
ahrStatus
reportingDateRange
reportingDateFrom
reportingDateTo
listingPolicyViolations
reportingDateRange
reportingDateFrom
reportingDateTo
status
targetValue
targetCondition
defectsCount
productAuthenticityCustomerComplaints
reportingDateRange
reportingDateFrom
reportingDateTo
status
targetValue
targetCondition
defectsCount
productConditionCustomerComplaints
reportingDateRange
reportingDateFrom
reportingDateTo
status
targetValue
targetCondition
defectsCount
productSafetyCustomerComplaints
reportingDateRange
reportingDateFrom
reportingDateTo
status
targetValue
targetCondition
defectsCount
receivedIntellectualPropertyComplaints
reportingDateRange
reportingDateFrom
reportingDateTo
status
targetValue
targetCondition
defectsCount
restrictedProductPolicyViolations
reportingDateRange
reportingDateFrom
reportingDateTo
status
targetValue
targetCondition
defectsCount
suspectedIntellectualPropertyViolations
reportingDateRange
reportingDateFrom
reportingDateTo
status
targetValue
targetCondition
defectsCount
foodAndProductSafetyIssues
reportingDateRange
reportingDateFrom
reportingDateTo
status
targetValue
targetCondition
defectsCount
customerProductReviewsPolicyViolations
reportingDateRange
reportingDateFrom
reportingDateTo
status
targetValue
targetCondition
defectsCount
otherPolicyViolations
reportingDateRange
reportingDateFrom
reportingDateTo
status
targetValue
targetCondition
defectsCount
Promotions Performance Report
reportType Value: GET_PROMOTION_PERFORMANCE_REPORT
Role: Selling Partner Insights, Brand Analytics
Availability: Sellers who have the Selling Partner Insights Selling Partner API role and vendors who have the Brand Analytics Selling Partner API role who are also registered in Amazon's Brand Registry.
Requested/scheduled: This report can only be requested.
Report output type: JSON
Contains data from promotion campaigns to help sellers and vendors optimize their promotions and adjust their advertising strategies. The report includes sales from promotions, the types of discounts that were offered, and how many items were sold as a result of the promotions. Currently, three promotion types are supported for vendors (Best Deal, Lightning Deal, and Price Discount), and two promotion types are supported for sellers (Best Deal and Lightning Deal).
This report accepts the following reportOptions
values:
promotionStartDateFrom
. The start of a date and time range (in ISO 8601 date time format) used for selecting promotions to report on. Be sure to specify the time zone: either UTC or an offset from UTC.promotionStartDateTo
. The end of a date and time range (in ISO 8601 date time format) used for selecting promotions to report on. Be sure to specify the time zone: either UTC or an offset from UTC. Example:"reportOptions": {"promotionStartDateFrom": "2020-11-23T15:33:26Z", "promotionStartDateTo": "2020-12-06T15:33:26Z" }
Requests must include the promotionStartDateFrom
and promotionStartDateTo
in the reportOptions
. All promotions with a start date-time that fall within the range of promotionStartDateFrom
and promotionStartDateTo
will be included.
Report behaviors:
- If a selected promotion is in progress when you request a report, the report will contain cumulative data for the promotion up until the day prior to your report request.
- A report will contain complete information on a selected promotion if the promotion ended one day or more before the time you requested the report.
- This report supports start dates up to two years before the current date.
- Data for this report is updated on a daily basis, so some fields might not reflect the most up-to-date state of the promotion.
{
"reportSpecification":{
"reportType":"GET_PROMOTION_PERFORMANCE_REPORT
reportOptions":{
"promotionStartDateFrom
promotionStartDateTo"
},
"marketplaceIds"
},
"promotions":[
{
"promotionId
promotionName
marketplaceId
merchantId
type
status
glanceViews
unitsSold
revenue
revenueCurrencyCode
startDateTime
endDateTime
createdDateTime
lastUpdatedDateTime
includedProducts":[
{
"asin
productName
productGlanceViews
productUnitsSold
productRevenue
productRevenueCurrencyCode"
}
]
}
]
}
Coupons Performance Report
reportType Value: GET_COUPON_PERFORMANCE_REPORT
Schema: sellerCouponReport, vendorCouponReport
Role: Brand Analytics
Availability: Sellers and Vendors
Requested/scheduled: This report can only be requested.
Report output type: JSON
Contains data from coupon campaigns to help vendors optimize their promotions and adjust their advertising strategies. The report includes campaign-level details (total clips, redemptions) and coupon-level details (start/end date, clips, redemptions, and budget information).
This report accepts the following reportOptions
values:
campaignStartDateFrom
- The start of a date and time range in ISO 8601 date time format used for selecting coupon campaigns to report on. Be sure to specify the time zone: either UTC or an offset from UTC.campaignStartDateTo
- The end of a date and time range in ISO 8601 date time format used for selecting coupon campaigns to report on. Be sure to specify the time zone: either UTC or an offset from UTC.
Example: "reportOptions": {"campaignStartDateFrom": "2020-11-23T15:33:26Z","campaignStartDateTo": "2020-12-06T15:33:26Z"}
Requests must include the campaignStartDateFrom
and campaignStartDateTo
in the reportOptions
. All campaigns with a start date-time that fall within the range of campaignStartDateFrom
and campaignStartDateTo
will be included. The start date-time of a campaign is considered to be the earliest start date-time of any of its coupons.
Report behaviors:
- If a selected campaign is in progress when you request a report, the report will contain cumulative data for the campaign up until the day prior to your report request.
- A report will contain complete information on a selected campaign if the campaign ended one day or more before the time you requested the report.
- This report supports start dates up to two years before the current date.
- Data for this report is updated on a daily basis, so some fields might not reflect the most up-to-date state of the campaign.
Select to expand list of report attributes.
marketplaceIds
coupons
Updated about 1 month ago