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New processes for reporting security incidents and informing Amazon of organizational changes

July 2nd, 2024 by LisaD_Amazon

On July 3, 2024, we implemented new communication procedures. These are outlined in the Data Protection Policy (DPP) and the Acceptable Use Policy (AUP).

  • DPP: Stipulates that incident reports that are related to all developer-facing policies must be directed to [email protected]. Note that the former incident reporting email ([email protected]) is no longer monitored.

  • AUP: Stipulates that you must inform Amazon SP-API Developer Support of any organizational changes or events that affect your organization's need for, or use of, information within 30 days of the change.