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CarrierCode value required in shipment confirmations for BR, MX, CA, SG, AU, IN, JP marketplaces

July 25th, 2022 by JackE_Amazon

Amazon will only accept shipment confirmation that includes a CarrierCode value for all seller-fulfilled orders using Bulk feeds, APIs, or integrations. This change goes into effect for the following marketplaces on these dates:

  • Brazil, Mexico, Australia, Canada starting July 25, 2022.
  • India and Singapore starting August 15, 2022.
  • Japan starting August 31, 2022.

Sellers were previously required to provide the carrier name when confirming shipment through the Manage Orders page on Seller Central.

Note: This change has already been implemented for all other marketplaces.

What is changing?

In the Canada, Mexico, Brazil, India, Singapore, Japan, and Australia marketplaces:

  • On the marketplace effective date, sellers will be required to provide a value for the CarrierCode field when confirming shipments via bulk feeds, APIs, or integrations.

Note: See Acceptable CarrierCode values for listed carriers. If the seller is using an unlisted carrier, they can use the CarrierCode value of Other, then provide the carrier name in the CarrierName field.

POST_ORDER_FULFILLMENT_DATA Feed template:

  • Field changes from optional to required:
    • CarrierCode
  • Field changes to optionally required when CarrierCode is set to Other.
    • CarrierName

POST_FLAT_FILE_FULFILLMENT_DATA flat file template:

  • Field changes from optional to required:
    • carrier-code
  • Field changes to optionally required when carrier-code is set to Other.
    • carrier-name

After this change is made, Sellers who do not provide this information will not be able to confirm shipments and can experience an increase in their late shipment rate (LSR) and an increase in automatically canceled orders because of unconfirmed shipments.

Note: This change does not apply to Buy Shipping. Amazon automatically collects data on the carrier and ship method used via Buy Shipping.

Which marketplaces are affected?

The following marketplaces are affected by this change:

  • Brazil, Mexico, Australia, Canada starting July 25, 2022.
  • India and Singapore starting August 15, 2022.
  • Japan starting August 31, 2022

What action is required?

If you have an application affected by this change, be sure to update your application workflow to require the appropriate values.

For more information

For more information on confirming shipments through feeds and list of acceptable carrier-codes, see Confirm multiple shipments with feeds in the Seller Central Help for your marketplace.

Best regards,

The Selling Partner API team